Principal System Administrator (SAP BASIS Admin,9-14 Years,Bangalore)

Overview

The Principal System Administrator (SAP Basis Admin) will ensure the performance, availability, security, and reliability of enterprise-critical SAP systems across a global environment, supporting finance, order management, inventory, procurement, shipping, and engineering.

What you'll do

• Execute SAP infrastructure and architecture roadmaps, ensuring system stability, availability, and alignment with enterprise standards.
• Install, configure, patch, maintain, and refresh SAP applications and database systems.
• Monitor system performance, analyze resource utilization, perform tuning and capacity management, and proactively identify potential issues.
• Handle service management tickets, troubleshoot system issues, perform health checks, and support break/fix activities.
• Partner with data center, network, storage, security, and database teams to deliver reliable and secure SAP solutions.
• Support SAP infrastructure design and initiatives involving high availability, disaster recovery, and business continuity.
• Identify opportunities to automate routine activities, improve operational efficiency, and enhance existing processes.
• Develop and maintain technical specifications, system architecture diagrams, design documents, requirements, and test scripts.
• Support SAP Digital Technology (DT) teams during critical system outages, planned maintenance, and operational activities.
• Participate in on-call rotations, work in US hours as required, and provide weekend support when necessary.

What you'll need

• 9+ years of experience working in an SAP Basis administration role.
• Strong understanding of IT infrastructure, including networking, servers, storage, databases, and application architecture.
• Hands-on experience administering SAP ECC, BW, PI, Solution Manager, and SAP HANA systems.
• Knowledge of system architecture, performance monitoring, tuning, and capacity management methodologies and tools.
• Experience in scripting using Bash, Python, or similar scripting languages.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills, with the ability to engage stakeholders at different organizational levels, including leadership.
• Ability to work in a global support environment, including US working hours, on-call rotations, and occasional weekend support.
• Bachelor's degree in Science, Technology, Engineering, Mathematics (STEM), or a related field, along with relevant experience; a master's or other advanced degree in a related field may be considered with the applicable level of relevant experience; candidates without a degree may qualify with equivalent relevant professional experience, subject to company policy and applicable requirements.

Nice to have

• Experience working in a large, complex, global SAP environment.
• Knowledge of SAP technologies, architecture, interfaces, and batch processing.
• Experience with Oracle databases, SAP HANA, Linux, and cloud environments.
• Familiarity with ITIL frameworks and/or Lean methodologies.
• Experience with SAP S/4HANA, CRM, SNC, SLT, Hybris, and SAP Web Dispatcher.
• Knowledge of web technologies, firewalls, proxy servers, and Single Sign-On (SSO) frameworks.
• Experience supporting SAP system upgrades, migrations, integrations, and infrastructure improvements.
• Ability to lead technical initiatives, manage projects, and drive process improvements within a technical domain.

Details

• Location: Bengaluru, Karnataka, India (Northgate, Sy No 2/2 Venkatala Village, Yelahanka Hobli).
• Role type: Hybrid; the ratio of onsite time is determined in partnership with the leader.
• Work in US hours as required, with on-call rotations and weekend support when necessary.
• Background check required for all external new hires in India, which may include a drug screen.