Senior Manager - Content Operations

Overview

Lead LSEG's global Private Market Operations organisation, supporting multiple LSEG businesses, primarily within the Data & Analytics division. The role leads a globally distributed team of more than 130 colleagues delivering authoritative entity reference data.

What you'll do

• Provide inspirational leadership to a large global operations team, creating transparency, alignment, and accountability across regions and functions.
• Nurture a culture of speak up where colleagues can grow, chip in, and perform at their best.
• Enable leaders and teams to deliver consistently against operational, strategic, and customer outcomes.
• Ensure timely delivery of high-quality data, products, and services that meet customer expectations and commercial commitments.
• Use customer insights, market trends, and performance data to continuously improve service delivery and customer experience.
• Define and deliver the strategic roadmap for Private Market Operations, aligned with business objectives and growth opportunities.
• Lead initiatives that expand content coverage, enhance service capabilities, improve scalability, and strengthen competitive advantage.
• Translate long-term strategy into clear operational plans and measurable outcomes.
• Lead business transformation through process improvement, automation, artificial intelligence, and technology-enabled change.
• Lead budgets responsibly and optimise resources to achieve financial, operational, and customer goals.
• Monitor and improve key performance indicators, ensuring sustainable delivery against targets and commitments.
• Offer strategic guidance and subject matter expertise to support sound decision-making across the organisation.
• Anticipate emerging trends, risks, and opportunities within Private Markets and related data ecosystems.
• Attract, develop, and retain diverse talent through coaching, mentoring, succession planning, and capability-building initiatives.
• Work closely with Product, Technology, Commercial, Strategy, and Operations leaders to shape future capabilities and deliver customer value.
• Act as a trusted leader and advocate for Private Market Operations across senior leadership forums.

What you'll need

• Significant leadership experience in large-scale operations, data, content, information services, or related environments.
• Proven understanding of financial markets, entity data, reference data, private markets, or comparable information domains.
• Shown success leading global teams through growth, transformation, organisational change, and business evolution.
• Demonstrated experience delivering against operational, financial, quality, and customer performance objectives.
• Strong background of improving business performance through process excellence, automation, technology adoption, and innovation.
• Experience influencing senior collaborators and driving alignment across Operations, Product, Commercial, Strategy, and Technology functions.
• Exceptional people leader skills with a consistent record to build capability, develop future leaders, and create highly engaged teams.
• Excellent communication, partnership, collaborator management, and executive influence skills.
• Strong critical thinking, problem-solving, and decision-making capabilities.
• Ability to navigate complexity, prioritise effectively, and drive execution in a fast-paced and evolving environment.

Details

• Location: Bangalore, India (RMZ Infinity).