Senior Manager - Global Sourcing

Overview

Senior Manager for Global Sourcing in the GSP team at Marsh Corporate, owning the end-to-end procurement process and leading process governance and change across Global Sourcing and Procurement.

What you'll do

• Own the end-to-end procurement process across upstream and downstream activities.
• Define and maintain global process standards, governance, and operating procedures.
• Ensure consistent process execution across regions, teams, and business units.
• Act as the key escalation point for process issues, gaps, and improvement opportunities.
• Lead the design, review, and enhancement of procurement processes across sourcing, contracting, purchasing, supplier management, and related downstream activities.
• Partner with sourcing, procurement operations, finance, and business stakeholders to align process requirements and priorities.
• Drive process simplification, standardization, and control improvements.
• Support adoption of process changes and ensure alignment with compliance and business objectives.
• Work closely with senior global and regional stakeholders to manage priorities, risks, and decisions.
• Facilitate governance forums, process reviews, and leadership discussions.
• Prepare executive-level updates, presentations, and process documentation.
• Act as a change manager for Global Sourcing and Procurement, reviewing, governing, and approving process changes across GSP.
• Build strong relationships across functions to influence, align, and drive change effectively.
• Identify opportunities to improve efficiency, service quality, and user experience across procurement processes.
• Use available technology, data, and automation to simplify work and reduce manual effort.
• Lead or support transformation initiatives, system enhancements, and operating model changes.
• Promote best practices and continuous improvement across the procurement lifecycle.
• Monitor process performance through KPIs, metrics, and reporting routines.
• Analyze process issues, trends, and root causes to support decision-making.
• Maintain clear documentation, governance materials, and standard operating procedures.
• Use tools such as Excel, Power BI, PowerPoint, and workflow systems to manage and communicate progress.

What you'll need

• Bachelor's degree with 10-15 years of experience.
• Strong experience in procurement, sourcing, process ownership, procurement operations, or transformation.
• Proven experience managing end-to-end enterprise or global processes.
• Strong understanding of upstream and downstream procurement, governance, and operating models.
• Experience working with senior stakeholders and leading across global, regional, and functional teams.
• Strong change management experience, including reviewing, approving, and governing process changes.
• Excellent stakeholder management, communication, and presentation skills.
• Strong analytical thinking, problem-solving, and decision-making abilities.
• Proficiency in Excel, PowerPoint, and reporting tools.
• Ability to work effectively in a fast-paced, matrixed, global environment.

Nice to have

• Experience as a Global Process Owner or process lead.
• Exposure to procurement systems, workflow tools, or ERP platforms such as Oracle.
• Experience with process automation, standardization, or operating model redesign.
• Strong business acumen and change management capability.
• Professional certification in procurement, process excellence, or project management.

Details

• Location: Pune.
• Colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one anchor day per week for office-based teams.