Senior Manager Marketing

Overview

Lead FedEx MEISA's product development for FedEx Express core products and drive the MEISA Digital Solutions strategy in an agile, fast-paced environment focused on experimentation, MVPs and customer-validated learning.

What you'll do

• Lead the MEISA product roadmap for FedEx Core Products, including enhancements and new service offerings.
• Translate customer needs and market insights into product requirements and business cases.
• Partner with Operations, Planning & Engineering, Network, Sales, IT, and Global Product teams to ensure alignment and execution.
• Oversee lifecycle performance, compliance, and continuous improvement of service products.
• Own the digital product strategy for MEISA, including MVP design, rapid prototyping, and iterative releases.
• Build and scale digital solutions that improve customer experience, automation, and self-service.
• Lead customer onboarding for MVPs, POCs, and pilot programs to validate product-market fit.
• Apply SaaS and start-up methodologies, including activation, retention, funnel optimization, and analytics.
• Lead two managers and cross-functional agile squads.
• Drive a culture of experimentation, agility, and customer-centric innovation.
• Present product and digital strategies to senior leadership and global stakeholders.
• Manage vendor relationships and external technology partners.

What you'll need

• 12+ years in product management, digital strategy, or innovation roles.
• 3-5 years in senior leadership managing product or digital teams.
• Strong experience in SaaS, start-ups, or MVP-driven environments.
• Proven track record of launching digital products, running POCs, and scaling adoption.
• Deep understanding of agile methodologies and iterative development.
• Strong technical acumen and ability to work closely with engineering and data teams.

Nice to have

• Master's degree.

Details

• Location: Mumbai, India.
• Scheduled weekly hours: 48.
• Worker type: Regular.