Senior Manager, Software Engineering - Cloud Platform

Overview

Lead multiple Platform Engineering teams within the Application Platform organization, guiding people leadership, organizational excellence, and technical direction for resilient, scalable, secure SaaS and cloud platform services. Partner with senior engineers and product leaders to improve platform reliability, developer experience, and customer outcomes.

What you'll do

• Lead and grow multiple Platform Engineering teams, providing clear direction, coaching, and career development for a team of engineers.
• Set expectations, give regular feedback, and manage performance to build a high-performing, inclusive, and accountable team.
• Partner with Staff/Principal Engineers to guide technical and architectural decisions for platform services, focusing on scalability, reliability, and security rather than day-to-day coding.
• Own end-to-end delivery for the Platform teams, from planning and prioritization through execution, rollout, and ongoing improvement.
• Drive adoption of engineering best practices, including API-first design, TDD, BDD, GitOps, and observability, across your teams.
• Collaborate with Product Management, Security, and other engineering leaders to align platform roadmaps with business and customer needs.
• Proactively identify risks, remove blockers, and ensure your POD consistently meets agreed SLAs/SLOs and quality standards.
• Encourage your team to leverage AI and automation to improve productivity and outcomes.

What you'll need

• Demonstrated ability to embrace AI and apply it to your role, using data-driven insights to drive innovation, productivity, and continuous improvement.
• 15+ years of software development experience, with a strong background in building SaaS and/or PaaS products at a product company.
• Significant experience in people management, typically 6–8+ years, including hiring, performance management, coaching, and career development of software engineers.
• Proven experience leading an entire Platform Engineering POD or equivalent cross-functional platform team, accountable for reliability, scalability, and developer experience.
• Earlier-career hands-on programming experience in JavaGo/Python, and continued comfort reviewing code, discussing design trade-offs, and challenging technical proposals.
• Deep understanding of SaaS architectures on public cloud, preferably AWS, including multi-tenant, highly available, and secure systems.
• Strong experience with CI/CD and platform tooling, such as Kubernetes, Docker, Terraform, OpenShift, and modern Git-based pipelines.
• Solid understanding of system design and distributed systems, including resilience, observability, and cost-efficiency considerations.
• Excellent written and verbal communication skills, with the ability to influence and build trust with engineers, peers, and senior stakeholders.
• A calm, pragmatic leadership style under pressure, with a strong bias for action and continuous improvement.

Details

• Location: Bangalore, India.