Senior NetSuite Administrator (in Bangalore)

Overview

Smartsheet is hiring a Senior NetSuite Administrator in its Enterprise Systems team within Corporate IT, based in India and reporting to the Manager, Enterprise Systems. The role proactively improves and supports the development, implementation and maintenance of NetSuite and related SaaS enterprise systems.

What you'll do

• Maintain the NetSuite application and other related 3rd party business applications for internal users.
• Develop, test and deploy customizations, custom objects, 3rd party tools and applications, and new NetSuite modules based on evolving business needs.
• Support end user requests for new saved searches, reports, KPIs and dashboards, and maintain proper system access for user roles.
• Act as NetSuite SME, providing training, communication and updates to end users of the NetSuite system.
• Create and keep up to date technical documentation, including full documentation of existing and new customizations, scripts, workflows and business processes.
• Partner with NetSuite users and stakeholders on data analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage.
• Provide timely communication regarding system status.
• Troubleshoot system errors and resolve issues.
• Maintain up-to-date knowledge of NetSuite functionality, customization and integrations.

What you'll need

• 7+ years of experience with ERP administration, configuration and 3rd party integrations in complex environments, specifically with NetSuite.
• Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards.
• In-depth knowledge of SuiteScript / WebServices, CSV imports, user provisioning, defining roles, analytics and scheduling scripts.
• Ability to analyze problems, develop and recommend solutions, and resolve issues.
• Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork.
• Well-organized, with the ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy.
• Ability to remain professional and flexible while under pressure.
• Strong understanding of business processes and requirements.
• Project management, system implementation and system integration experience.
• Strong analytical and problem solving skills.
• Ability to work independently with minimal guidance.
• Ability to work collaboratively with cross-functional teams.
• Strong understanding of the Agile process.

Details

• Location: Bangalore, India.
• Reports to the Manager, Enterprise Systems within Corporate IT.