Senior Operations Engineer

Overview

Fluence is seeking a Senior Operations Engineer for its Bangalore office to ensure seamless operations, troubleshoot issues and optimize system performance across mission-critical applications in the renewable energy sector.

What you'll do

• Manage and monitor networking operations, including IP addressing and subnetting, routing and VPN tunnel setup.
• Debug and optimize Python scripts for operational workflows.
• Perform basic file parsing, data transformation and Pandas-based analysis to support operational insights.
• Design, maintain and optimize SQL databases, with emphasis on conceptual DB design, querying, MySQL operations and read/write efficiency.
• Implement and maintain communication protocols including OPC, MODBUS, DNP3, IEC, ODBC, API and FTP.
• Collaborate with cross-functional teams to ensure system reliability and scalability.
• Document procedures, troubleshooting flows and root cause analysis, and drive continuous improvement in operational tools.
• Act as an L2 escalation point, identifying and root-causing issues arising in the platform.
• Handle customer onboarding: integrate new sites into the platform, perform data mapping, establish secure connections to cloud, and compute KPIs.

What you'll need

• Bachelor's or Master's degree in Electronics & Communications, Information Technology, or any related field.
• Strong foundation in networking concepts (ping, routing, IP, VPN).
• Proficiency in Python debugging (compulsory), with experience in file parsing, Pandas and data transformation.
• Solid understanding of MySQL databases (compulsory), including basic querying and R/W operations.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• 5+ years of relevant experience in operations engineering or system engineering.

Nice to have

• Hands-on experience with communication protocols: ODBC, OPC (UA and DA), MODBUS, DNP3, IEC, FTP and APIs.
• Working knowledge of operational tools such as Salesforce, ServiceNow and Freshdesk.
• Domain knowledge of Photovoltaics (PV), Wind or Battery Energy Storage Systems (BESS).
• Experience in industrial communication protocols (OPC, MODBUS and IEC).
• Ability to work independently and lead operational initiatives.
• Exposure to large-scale distributed systems and cloud environments.

Details

• Location: Bangalore, India.