Senior Product Manager

Overview

Own the product vision, planning and development for customer-facing banking products, delivering on U.S. Bank's human + digital product strategy.

What you'll do

• Identify, analyze and interpret business data using various techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology and business line strategy to identify and prioritize product and portfolio opportunities, and establish the product vision, charter and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs) to prioritize features and epics, and break down work into actionable steps for product discovery, design, development and delivery.
• Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs.
• Create the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• For technical products, understand and care for technical features, debt reduction and modernization, with expertise in the technology required of the product.

What you'll need

• Product Management experience.

Nice to have

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate shifting market priorities and internal and external customer needs in a manner that consistently adds value.
• Strong customer centricity to implement strategies and techniques used to ensure customers have a positive experience with the organization's products and services at every touch point.
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
• Knowledge of Agile ways of working, and of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply risk management knowledge appropriately to diverse situations.
• Preferred skills: product P&L, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity.

Details

• Location: Chennai, India.