Senior Product Manager - Core Risk

Overview

Lead product strategy and end-to-end execution for Core Risk management, building risk capabilities that keep eBay a trusted marketplace for buyers and sellers.

What you'll do

• Create product strategy and vision: develop and champion a data-driven, market-informed strategy aligned to eBay corporate strategy and delivering tangible outcomes for sellers and the eBay business.
• Obsess the customer and overall quality of experience: listen to end-users, feed their voice into the customer-centric design process, and use design and research partnerships throughout the product lifecycle.
• Break down silos and enable tight-knit collaboration: create connections and processes across teams, primarily risk policy, decision science, analytics, design, and marketing.
• Empower teams to rapidly prioritize and implement: build processes for speed and transparency, inspire a "decide and go" mentality, and partner with Program Management to manage blockers and communicate dates and milestones.
• Build risk capabilities needed across eBay, eBay Live and its subsidiaries.

What you'll need

• 5+ years of proven experience building products, with deep expertise in customer-focused product management and the product development lifecycle.
• Technical depth and proven experience building engaging, customer-focused end-to-end UX experiences, designing solutions to complex problems that require integrations across multiple platforms, domains and services.
• Experience driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps, and solutions.
• Experience managing multiple complex, multi-phase strategic products in parallel and managing matrixed teams in a global context to successful delivery and excellence.
• Proven ability and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at global scale.
• Deep understanding of the product development lifecycle from planning through deployment, with experience leveraging test and validation frameworks throughout the lifecycle.
• Must have a passion for ssellers and a relentless drive to improve their experiences, keeping the seller at the center of the product roadmap and priorities.
• Experience working with design research and qualitative tools to ensure the voice of the seller is at the center of product development.
• Strong, concise communicator and effective storyteller, using both analytics and qualitative research to express product vision and strategy.
• Bachelor's or master's degree in Engineering or Business Management.

Nice to have

• Experience with risk or trust management on online marketplaces and eCommerce platforms.
• Experience in Agile/Scrum methodologies and working in Agile teams.

Details

• Location: Bengaluru, India.