Senior Product Manager

Overview

Senior Product Manager on the Loyalty Product team, focused on assurance products strategy for members across Hotels.com, Vrbo, and BEX.

What you'll do

• Define the product vision and multi-quarter roadmap for loyalty assurance products across brands.
• Set clear priorities across protection and flexibility offerings.
• Partner with InsurTech, Engineering, Design, Analytics, Finance, Legal, and Brand teams to drive discovery, delivery, and launch readiness.
• Define the member value proposition and eligibility model for assurance benefits within One Key.
• Use data, experimentation, and market insight to evaluate product fit and member impact.
• Drive the in-product member experience for assurance products.
• Align stakeholders around strategy, priorities, tradeoffs, and investment decisions.
• Manage ambiguity, unblock dependencies, and keep multiple workstreams moving in a highly matrixed environment.
• Apply AI/ML and rule-based contextualization and personalization to improve member relevance and business outcomes.

What you'll need

• 7+ years of product management experience, or equivalent experience leading complex product initiatives.
• Experience leading highly technical consumer or platform products in a matrixed organization.
• Proven track record of building and scaling products with multiple stakeholders and business constraints.
• Experience partnering with Engineering, Design, Analytics, and business stakeholders.
• Strong written, verbal, and stakeholder communication skills.
• Bachelor's or Master's degree in a related field, or equivalent experience.

Nice to have

• Experience with travel, fintech, insurance, loyalty, or marketplace products.
• Experience working with partner-led product models and regulated or quasi-regulated offerings.
• Experience with experimentation, personalization, segmentation, or behavioral analytics.
• Ability to connect customer needs to measurable commercial and member outcomes.
• Ability to lead through influence without direct authority.

Details

• Location: Gurgaon, India.