Senior Product Owner, Actimize ( BFSI, AI)

Overview

Own the product strategy, roadmap and backlog for NiCE's Actimize financial crime and compliance (FCC) solutions, including AI-assisted and Agentic AI-enabled workflows, while working as a Product Owner in a matrix structure.

What you'll do

• Define and execute the product vision, strategy and roadmap for FCC solutions, aligned with organizational goals and client needs.
• Stay updated on global financial crime regulations and ensure product offerings meet compliance requirements.
• Analyse emerging financial crime trends to identify opportunities for product enhancement.
• Collaborate with domain experts, engineers, data scientists and AI specialists to design solutions for the Financial Crime and Compliance platform.
• Identify practical opportunities to apply Generative AI and Agentic AI concepts, such as AI agents, workflow automation, decision support and assisted investigations.
• Translate AI and Agentic AI concepts into product requirements, user stories, acceptance criteria and measurable business value.
• Support responsible AI practices by considering governance, explainability, security, privacy, model limitations and compliance in product design.
• Partner with clients, business stakeholders and internal teams to gather insights and translate them into actionable product requirements.
• Act as the voice of the customer and ensure delivery of solutions that exceed expectations.
• Own the product backlog, prioritize features and define user stories with clear acceptance criteria.
• Work closely with Scrum teams to deliver high-quality, timely product releases.
• Leverage data and analytics to assess product performance, measure ROI and identify areas for improvement.
• Recommend enhancements based on client feedback and market analysis.

What you'll need

• 5-8 years of product management experience.
• Strong knowledge of financial crime regulations, compliance requirements and risk management practices.
• Strong problem-solving skills and ability to synthesize complex requirements into actionable product strategies.
• Proficiency in data analysis and metrics-driven decision-making.
• Experience working with Agile methodologies and tools such as Jira and Confluence.
• Understanding of APIs, data modelling and scalable system design.
• Familiarity with Generative AI, Large Language Models (LLMs), Retrieval Augmented Generation (RAG), AI agents and agent orchestration concepts.
• Conceptual understanding of Agentic AI patterns, including task planning, tool usage, human-in-the-loop review and workflow automation.
• Some hands-on exposure to AI tools or prototypes, such as prompt engineering, AI-assisted workflows, RAG experiments, low-code AI agents or collaboration with engineering teams on proofs-of-concept.
• Ability to convert AI capabilities into product requirements, customer value propositions, adoption metrics and responsible implementation considerations.
• Excellent verbal and written communication skills, with the ability to present complex ideas to technical and non-technical audiences.

Nice to have

• Experience in Financial Crime, Compliance or Financial Services domains.
• Experience contributing to AI-enabled products, intelligent automation initiatives, GenAI solutions or Agentic AI use cases.

Details

• Location: Pune, India.
• Work mode: NiCE-FLEX hybrid model, 2 days per week in the office and 3 days remote.
• Role type: Individual Contributor, reporting into Manager, Product Management, Actimize.