Lead Product Manager- Technical

Overview

Lead the product vision and roadmap for platform products within the Switching Solutions Team, translating business needs and technology trends into features, and acting as the voice of the business customer.

What you'll do

• Develop inspiring platform/product visions derived from business needs, market opportunities, and technology trends
• Decompose business requirements and customer experiences into features and functions that drive the platform/product roadmap
• Work with Technical Program Managers, Architects, Developers, and internal customers to define the details behind business requirements
• Elaborate end-to-end features with customer impact in mind
• Articulate the purpose and impact of requested work as the voice of the business customer
• Exhibit expertise across multiple platform products
• Build connections to resources to drive overall strategy and teams inside the organization, while influencing those outside it to deliver expected results
• Identify short- and medium-term risks to platform product development and segment adoption, and propose solutions to address them
• Use data to make decisions
• Continuously monitor and analyze key performance indicators on the organization's scorecard and move them in a positive direction
• Make trade-off decisions on multiple solutions
• Manage escalations, assess alternatives to resolve them (path to green), and build a plan for resolution
• Share best practices with other Mastercard teams
• Engage with business customers to identify key platform product issues and solicit feedback on the platform product roadmap
• Leverage data analysis to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
• Oversee team-wide product operations, lead junior PM-Ts who may own individual components, and coordinate team-wide improvement goals
• Represent Mastercard with external stakeholders for escalations and during strategic roadmap discussions
• Participate in customer research with the business to gain end-to-end real-world understanding of customer needs and platform product value

What you'll need

• Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
• Ability to deliver high-quality technology products/services in a high-growth environment where priorities shift rapidly
• Ability to use hard data and metrics to back up assumptions and develop business cases
• Proven ability to lead in a matrix environment
• Demonstrated ability to operate with complete independence and autonomy
• Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault-tolerant platform design, API design, and distributed systems operations in a DevOps model
• Experience with XP, TDD and BDD in software development processes
• Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
• Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
• Ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of individual engineers across the organization
• Deep understanding of the platform, integration patterns, organizational capabilities, and company-wide assets that can be leveraged to provide technical solutions to customer problems

Details

• Location: Pune, India
• All personnel working for or on behalf of Mastercard are responsible for information security, including abiding by security policies, ensuring confidentiality and integrity of information accessed, reporting suspected violations or breaches, and completing periodic mandatory security trainings