Senior Salesforce Administrator

Overview

Senior Salesforce Administrator responsible for administering and improving the Salesforce.com environment at Sectigo, including day-to-day configuration, support, maintenance, and platform enhancements.

What you'll do

• Serve as system administrator for the Salesforce.com environment and provide day-to-day end-user support for 300+ Salesforce users.
• Maintain and support Salesforce CPQ, covering quote creation support and collaboration with product management on price books and approval flows.
• Handle core administrative tasks such as user account maintenance, reports and dashboards, workflows, and routine configuration.
• Perform internal system audits and help prepare for Salesforce upgrades.
• Manage Salesforce.com data feeds and integrations (e.g., HubSpot, ZoomInfo, Jira, Jitterbit).
• Develop/customize Salesforce objects, fields, page layouts, security/sharing and validation rules, and improve data quality and governance.

What you'll need

• Minimum 5 years of experience as a Salesforce administrator/developer.
• Strong experience creating reports, optimizing processes, training users, and managing dashboards.
• Strong CPQ experience including price books, products, and quote/order form templates.
• Ability to maintain high data quality for Salesforce records.
• Experience with tools like Data Loader.
• Strong communication skills (verbal and written) across organizational levels.

Details

• Full-time role, in-office, reporting to the Chennai office 5 days a week.
• Individual contributor role reporting to the Manager, Salesforce.