Senior Salesforce QA Engineer

Overview

Senior Salesforce QA Engineer on the CRM Technology team, ensuring the quality, reliability, performance and scalability of enterprise Salesforce solutions across Sales Cloud and Financial Services Cloud (FSC).

What you'll do

• Participate in Agile Scrum ceremonies, including sprint planning, standups, reviews, retrospectives, PI planning and release planning activities.
• Validate Salesforce solutions across Financial Services Cloud (FSC), Sales Cloud, Service Cloud, OmniStudio and Salesforce Platform to ensure quality, reliability and performance.
• Develop and execute test strategies, test plans and test cases based on business requirements, user stories and acceptance criteria.
• Perform functional, integration, end-to-end (E2E), API, regression, UAT and release testing for Salesforce applications and enterprise integrations.
• Design, develop and maintain test automation frameworks using Playwright, TypeScript and JavaScript, driving automation and shift-left testing initiatives.
• Validate Salesforce integrations with REST APIs, Platform Events, OAuth, JWT, AWS services, microservices and third-party applications.
• Support CI/CD and release validation, manage defects through root cause analysis, collaborate with development teams, mentor QA engineers and promote Salesforce testing best practices and quality standards.

What you'll need

• Bachelor's degree in Computer Science, Information Technology, Engineering or related field.
• 8+ years of experience in Software Quality Assurance, Test Automation or Quality Engineering.
• 5+ years of experience testing Salesforce applications and platforms.
• Good experience with functional, API, integration, end-to-end and regression testing.
• Hands-on experience with Playwright, TypeScript/JavaScript, Selenium or similar automation frameworks.
• Excellent programming skills in languages such as Java, Python, JavaScript or similar.
• Experience building and maintaining test automation frameworks and CI/CD-integrated test suites.
• Experience testing Salesforce integrations using REST APIs, Platform Events, OAuth, JWT authentication and microservices architectures.
• Excellent knowledge of Salesforce Platform, Financial Services Cloud (FSC), security models and business processes.
• Experience working in Agile/Scrum environments.
• Good analytical, problem-solving, communication and stakeholder management skills.

Nice to have

• Experience with Salesforce platform (Lightning Web Components, Apex, SOQL, platform architecture).
• Familiarity with CRM testing frameworks.
• Experience with Artificial Intelligence and Machine Learning frameworks (like Cursor/co-pilot/Anthropic APIs).
• Knowledge of CI/CD pipelines, test orchestration and infrastructure as code.
• Experience working in agile/scrum environments at scale.
• Experience with API automation tools such as Postman or Rest Assured.
• Knowledge of performance, scalability and security testing practices.

Details

• Location: Hyderabad, India.
• Ability to work peak, off-peak, weekend and holiday shifts.