Senior Specialist, Business Insights & Analytics

Overview

Strategic analytics partner supporting commercial, marketing, and omnichannel decision-making across priority therapeutic areas, translating complex data into actionable insights that shape brand strategy, customer engagement, sales effectiveness, and business performance.

What you'll do

• Analyze current and historical performance data to identify trends, opportunities, and risks across brands, campaigns, customers, and channels.
• Provide fact-based recommendations to support marketing strategy, sales execution, forecasting, and omnichannel effectiveness.
• Translate complex analytics into clear narratives tailored to senior and nontechnical stakeholders.
• Deliver ad-hoc analyses to support strategic and operational decision making.
• Contribute to the design of dashboards and standard reports tracking KPIs related to brand performance, sales force effectiveness, and customer engagement.
• Ensure consistency, equity, and robustness of KPIs across therapeutic areas and functions.
• Monitor campaign, brand, and omnichannel performance, highlighting insights and opportunities.
• Continuously improve reporting processes in collaboration with IT, global teams, and external partners.
• Leverage advanced analytics outputs (e.g. forecasting, segmentation, spend optimization) to enrich insights and recommendations.
• Partner closely with Data Science teams to contribute to or interpret predictive models when relevant.
• Support business planning and forecasting accuracy through analytical input and scenario analysis.
• Identify and integrate new data sources such as primary or secondary Market Research.
• Partner with IT, Data Stewards, and external providers to ensure data quality, integrity, and governance.
• Support compliant data usage in line with local and global policies (e.g. GDPR, market research standards).
• Embrace AI as a core capability and proactively identify opportunities to apply AI solutions to business challenges and operational processes.
• Champion the responsible adoption of AI, balancing innovation with governance, compliance, and ethical considerations.
• Use AI tools to augment analysis, decision-making, content development, and workflow execution.
• Contribute to and support the design and implementation of AI-enabled solutions that deliver measurable value.
• Act as a trusted analytics partner to Marketing, Sales and DHH Capabilities Enablement teams.
• Collaborate within the global BIA community to share best practices and ensure strategic alignment.
• Contribute to data literacy initiatives and mentor junior analysts where applicable.

What you'll need

• Master's degree in Business, Economics, Statistics, Data Science, or related field.
• 5+ years in analytics or data analysis (regulated industry preferred).
• Commercial, marketing, or sales support experience required.
• Advanced skills with Excel, SQL, Tableau, Power BI.
• Working knowledge of AI and Generative AI technologies, including responsible and compliant use within a business environment.
• Experience leveraging AI tools to improve productivity, analysis, content development, and decision-making.
• Ability to interpret complex data, deliver actionable insights, and communicate effectively.
• Strategic problem solver with strong business acumen and storytelling skills.
• Collaborative team player experienced across business and technical teams.
• Adaptable and willing to learn new tools and approaches.
• Professional English for global collaboration is required.

Nice to have

• Pharma/healthcare experience.
• Python/R knowledge.
• Fluency in local language.

Details

• Location: Mumbai, Maharashtra, India (WeWork).
• Hybrid work arrangement.
• Shift: 1st - Day.
• Regular employee status.
• Domestic relocation.
• No visa sponsorship.
• 10% travel requirement.
• Valid driving license required.