Business Analytics Senior Analyst - Cigna Healthcare

Overview

Support the design, development, testing and maintenance of operational analytics and reporting solutions, working with business stakeholders to analyze data and deliver accurate reporting and insights for strategy and transformation initiatives.

What you'll do

• Gather, document and validate business and reporting requirements with support from business and analytics stakeholders.
• Develop and maintain small to medium reporting and analytics solutions using established tools, standards and data sources.
• Produce clear visualizations and analysis that help stakeholders understand trends, operational performance and improvement opportunities.
• Support strategy and transformation initiatives through data analysis, baseline measurement and progress tracking.
• Perform data validation, reconciliation, testing and documentation before releasing solutions.
• Maintain existing BAU reporting while contributing to new analytics and transformation deliverables.
• Identify opportunities to simplify or automate recurring reporting activities.
• Communicate progress, risks, data limitations and dependencies to the relevant project or business leads.
• Follow established development, documentation, governance and change-control processes.
• Support the preparation of management presentations and decision-support materials.
• Collaborate with senior analysts and business partners on assignments involving multiple data sources or unclear requirements.
• Design and devise solutions for small to complex BI delivery projects, identifying static (e.g. Excel/Access) and dynamic (e.g. SQL, Oracle) data sources and best path forward to delivery.
• Build sustainable yet tactical solutions despite lack of enterprise solutions, using offline and online data sources.
• Proactively identify efficiency opportunities in BAU and ad hoc reporting and implement automated solutions demonstrating time and productivity gains.

What you'll need

• Bachelor's degree in computer information systems, Business Administration, or equivalent is preferred.
• 3+ years of relevant experience in business intelligence, analytics, operational reporting or transformation support.
• Must have strong Qlikview, Qliksense, SQL, Excel and Microsoft Access experience.
• Must possess strong organizational, problem solving and analytical skills.
• Strong, clear and concise written and oral communication skills.
• Analytical mindset.
• Ability to work and help promote change within the department and across networks effectively.
• Knowledge or prior experience of Operations and Health Insurance strongly preferred, with demonstrated experience driving operational metric reporting/MIS and improvements while working directly with internal and external customers.
• Ability to interpret data to understand key drivers for results and principal factors leading to the numbers and impact of a metric on other functions.
• Senior leadership communication skills.
• Adaptability, multitasking without impacting quality, ability to handle pressure and changing priorities.

Nice to have

• AWS (Amazon Web Services) experience.
• Microsoft SharePoint skills and experience.
• SAS experience.
• Excel Power Query and Power BI experience.

Details

• Location: Bengaluru, India.