Senior Staff Engineer, ServiceNow ATF

Overview

Senior Staff Engineer for ServiceNow ATF to coordinate and govern testing activities across multiple suppliers, covering SIT, UAT, defect management, and go-live readiness.

What you'll do

• Coordinate and govern testing activities across three suppliers to meet requirements and quality gates before go-live.
• Review and coordinate System Integration Testing (SIT) activities across all suppliers.
• Define, plan, and execute cross-supplier SIT scenarios and test cases.
• Coordinate, support, and execute User Acceptance Testing (UAT) with business SMEs and stakeholders.
• Track, manage, and report defects and lead defect triage discussions.
• Conduct go-live readiness assessments and coordinate formal test sign-offs.
• Prepare sprint test reports, testing dashboards, and quality metrics for stakeholders.

What you'll need

• Total experience of 7.5+ years.
• Strong test management and coordination experience for large-scale implementation programs.
• Hands-on ServiceNow testing across multiple modules and integrations.
• Knowledge of ServiceNow ITSM, Vulnerability Management, CMDB, and integrations with Qualys and Wiz.
• Experience with ServiceNow Automated Test Framework (ATF) or other ServiceNow test automation solutions (desirable).
• ServiceNow Certified System Administrator (CSA) certification (mandatory).
• ServiceNow Automated Test Framework (ATF) Micro-Certification (mandatory).

Details

• Coordinate testing-related activities across multiple stakeholders and suppliers.
• Work includes independently in geographically distributed Agile teams.
• Coordinate testing standards, processes, and governance requirements across the project lifecycle.