Senior System Analyst - Workday

Overview

The HR Senior Systems Analyst administers, supports and optimizes the organization's Human Capital Management system and other HR Information Systems, working within an HRDS team alongside HR, IT, payroll and benefits stakeholders.

What you'll do

• Deliver capabilities from idea to implementation while working daily with stakeholders
• Manage and track HR system service and/or product enhancement requests and incidents through Jira (or other ticketing system), ensuring timely resolution and clear communication with stakeholders in accordance with operating guidelines
• Resolve HR technology related issues, troubleshooting and system issues
• Partner with HR and business teams to identify process improvements and system enhancements
• Maintain data integrity through regular audits, testing and system updates
• Partner and/or support cyclical HR processes such as talent management, compensation planning and benefits administration
• Document processes, provide training materials and host user training sessions for stakeholders
• Collaborate with IT or vendors on system upgrades/releases, patches and implementations
• Ensure HR data security and compliance with applicable laws and regulations
• Stay current on HR technology trends and best practices to recommend system enhancements
• Mentor other HRDS team members, streamline processes and uphold operating standards

What you'll need

• 9+ years of experience with Workday systems configuration in one or more Workday modules
• Familiarity with ticket management tools such as Jira or ServiceNow
• Understanding of data governance, operating guidelines and quality engineering best practices
• Experience, or ability to adapt and learn, in participating in agile ceremonies such as daily stand-ups, backlog refinement, sprint reviews and planning initiatives
• Strong critical thinking, analytical and problem-solving skills
• Proficiency with Microsoft Office Suite, and intermediate level with Excel
• Detail-oriented with a focus on data accuracy and integrity
• Excellent communication skills and ability to collaborate across departments

Details

• Location: Gurugram, Haryana
• Job category: IT - Digital Development
• Posting end date: 12/11/2026