Senior Technical Services Coordinator

Overview

Senior Technical Services Coordinator in Integrated Facilities Management, supporting an onsite technology client's office spaces in Hyderabad.

What you'll do

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry.
• Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards and building management.
• Coordinate with vendor staff and staff on site to ensure the smooth operation.
• Routinely inspect the building, have regular walk arounds and raise tickets for closure of identified snags on a daily basis.
• Assess and analyse readings for weekly and monthly reports on M and E, covering maintenance contracts, spare parts consumption, incident reports, improvement projects.
• Support the assistant manager-technical in identifying energy management, saving opportunities and risk management.
• Proactively engage stakeholders to ensure on-site client expectations are met through high levels of customer service.
• Build and develop effective client and stakeholder relationships across multiple levels of the organisation.
• Proactively understand customer and employee needs and act on them before being requested.
• Ensure accurate billing and invoicing, adherence to the monthly forecast and invoice management.
• Obtain quotations as per site need, share indents for monthly material supply and ensure zero stock-out situations.
• Participate in emergency evacuation procedures including crisis management and business continuity.
• Conduct energy management, saving opportunities, risk management and engineering systems audits.
• Prepare floor register for health and safety issues for the client.
• Provide admin support including front desk duties, basic housekeeping and appointment coordination.
• Provide 24/7 emergency call support and site attendance.

What you'll need

• A degree or a professional qualification in Engineering / Technical Services.
• 2-3 years relevant experience.
• Knowledge of various technical systems.
• Understanding of local occupational health and safety requirements, critical facilities and vendor management.
• Proven track record of flawless project initiation and execution, following company standards and procedures.
• Attention to detail combined with high-level analytical skills.

Nice to have

• Prior experience in energy management, saving opportunities, risk management or other related fields.

Details

• On-site, Hyderabad, TS.
• Scheduled weekly hours: 48.
• 24/7 emergency call support and site attendance required.