Senior WPM Migration Specialist

Overview

Senior WPM Migration Specialist in Customer Implementation Management, leading new customer implementations from sales award through on-boarding to stable operation.

What you'll do

• Lead the new customer implementation process, bridging sales and operational activities to ensure smooth transition of new or additional business into the organization.
• Act as the customers' centre of gravity on implementations and issue resolution.
• Drive the overall implementation project plan across all geographies and ensure delivery of all functions involved.
• Roll off customer accounts once the implementation phase is completed.

What you'll need

• Previous work experience in a related area, or practical knowledge obtained via advanced education.
• Ability to work independently within defined boundaries and guidelines in a specific area, with supervision and support on more complex tasks.
• Knowledge of practical methods and techniques, work procedures and processes.

Details

• Professional individual contributor role with emphasis on applying technical and discipline knowledge; may include coaching or mentoring less experienced staff.
• Leaders at this level manage employees day-to-day and set priorities to ensure task completion.