Site Reliability Engineer

Overview

Join Okta’s Emerging Products Group as a Site Reliability Engineer II supporting reliable, scalable and secure cloud services. You will build automation, maintain production systems and collaborate with software engineers and senior SREs to improve operational excellence.

What you'll do

• Assist in operating large-scale cloud infrastructure and production services, focusing on deployment, maintenance and day-to-day health.
• Participate in an SRE on-call rotation supporting highly available customer-facing systems.
• Contribute to incident response, assist in troubleshooting and participate in post-incident reviews to identify systemic fixes.
• Monitor and help maintain Service Level Indicators and Service Level Objectives, raising awareness when error budgets are threatened.
• Implement and configure observability using metrics, logging, tracing, dashboards and alerting patterns established by the team.
• Develop software, tools and infrastructure-as-code updates using Go, Python, Terraform and related technologies.
• Identify opportunities to eliminate operational toil through automation and self-service tooling.
• Utilize and maintain CI/CD pipelines and GitOps workflows for safe, repeatable deployment of infrastructure and services.
• Collaborate with engineering teams to migrate and integrate existing workloads into modern platform capabilities.
• Execute assigned technical tasks and sub-projects from design through production rollout with guidance from senior SREs.
• Document operational procedures and runbooks, and share technical knowledge within the team.
• Follow and adopt operational best practices, security standards and reliability principles.
• Learn and apply modern operational techniques, including AI-assisted tools, to increase productivity, accelerate troubleshooting and simplify automation workflows.

What you'll need

• Hands-on experience operating production services in AWS and/or GCP environments.
• Solid, practical understanding of Kubernetes, container runtimes and troubleshooting application workloads.
• Experience using Terraform and Helm to provision and manage cloud resources.
• Proficiency in software development using Golang and/or Python.
• Good understanding of cloud networking fundamentals, including DNS, load balancing, HTTPS/TLS and basic traffic routing.
• Familiarity operating and querying distributed data stores, such as PostgreSQL, Redis and OpenSearch.
• Hands-on experience configuring metrics, alerts and dashboards on platforms like Datadog or Splunk.
• Experience supporting customer-facing production systems.
• Proven ability to logically troubleshoot complex infrastructure and application issues.
• Understanding of fundamental SRE concepts, such as SLOs, SLA boundaries and blameless post-mortem cultures.
• Familiarity with modern CI/CD pipelines and automated deployment strategies.
• Basic understanding of cloud security fundamentals, including Identity & Access Management and secure secrets management.
• Excellent communication and collaboration skills to work effectively with globally distributed engineering teams.
• High motivation to learn from senior engineers, accept technical feedback and continually grow technical capabilities.
• Proven ability to deliver assigned tasks on time while maintaining work quality.

Nice to have

• Experience working with SaaS platforms.
• Experience deploying microservices in containerized environments.
• Familiarity with GitOps workflows and ArgoCD.
• Interest in exploring AI-assisted workflows or modern developer productivity tools.

Details

• Location: Bengaluru, India.
• Work mode: Hybrid.