Site Reliability Engineer

Overview

Site Reliability Engineer role focused on building, maintaining and improving highly available, secure and scalable cloud infrastructure and CI/CD pipelines for Sophos cybersecurity products, with an emphasis on operational excellence, cost efficiency and production reliability.

What you'll do

• Design, implement and maintain infrastructure as code (IaC) using Terraform.
• Build, maintain and enhance CI/CD pipelines using Jenkins and GitHub Actions for secure and automated deployments.
• Implement and manage cloud infrastructure on AWS, ensuring high availability, scalability, cost optimization and security compliance.
• Design, deploy and manage containerized applications using Docker and Kubernetes.
• Handle microservices-based infrastructure, ensuring reliability, scalability and smooth orchestration.
• Be responsible for production deployments, ensuring smooth and secure releases with minimal downtime.
• Conduct Root Cause Analysis (RCA) for production incidents and implement preventive measures.
• Set up and manage monitoring, alerting and observability using tools like Grafana, Prometheus, CloudWatch or similar, with a focus on security and reliability metrics.
• Collaborate effectively across development, security and product teams to ensure smooth operations and delivery.
• Work on incident response and vulnerability remediation, and ensure systems meet SLA/SLO targets.
• Ensure compliance with security policies, standards and best practices in deployments and infrastructure management.

What you'll need

• 3-5 years of experience in SRE.
• Strong experience with Terraform, AWS and cloud architecture with a security-first mindset.
• Hands-on experience with CI/CD pipelines using Jenkins and GitHub Actions.
• Expertise in Kubernetes and container orchestration.
• Experience handling microservices-based infrastructure.
• Strong understanding of monitoring, observability and alerting: Grafana, Prometheus, CloudWatch or similar.
• Experience with incident management, RCA and troubleshooting production issues.
• Responsible for production deployments with high reliability and security.
• Knowledge of Linux/Unix systems, networking and security principles.
• Strong scripting skills in Bash, Python or similar for automation and operational tasks.
• Experience with cloud cost optimization and resource management.
• Ability to collaborate effectively across cross-functional teams.
• Strong troubleshooting skills and problem-solving ability in a fast-paced product environment.
• Familiarity with SRE principles in a security-focused product environment.

Details

• Location: India.
• Work mode: Remote, within the location specified in the job posting; candidates must reside in and be authorized to work in India.