Site Reliability Engineer

Overview

Site Reliability Engineer role at Rockwell Automation focused on building, testing and deploying cloud software reliably, with operational ownership of dashboards, runbooks and incident processes.

What you'll do

• Design and implement dashboards for operational insights.
• Develop automated runbooks for common operational tasks and resolving support escalation issues.
• Act as an operations contact, communicating with developers and customers.
• Document and review incidents and future resolutions, including team knowledge.
• Test implemented designs.
• Develop and monitor metrics and use them to drive process, performance, and security improvements.
• Provide technical guidance and educate team members and coworkers on development and operations.
• Manage CI/CD tools with the team.
• Design multiple processes and update existing processes.
• Improve infrastructure development and application development.
• Follow all best practices and procedures established by the company.
• Build relationships and interact with peers to ensure assigned tasks are prioritized.
• Actively seek knowledge of new developments in software engineering, computer engineering, and software testing.
• Think outside the box and research and explore new avenues using the latest technologies and standards.

What you'll need

• Bachelor's degree in computer science, computer engineering, electrical engineering, computer application or equivalent.
• Good experience in a software product development environment.
• Customer-facing operations on cloud and mobile platforms.
• Proficiency in scripting languages such as JavaScript, Python, Go, and BASH, including knowledge of algorithms and data structures and optimizing automation.
• Experience with cloud services such as AWS or Microsoft Azure.
• Experience with software infrastructure management including Kubernetes and Terraform.
• Experience deploying CloudOps/SRE practices.
• Experience with Git and GitHub, including developing and maintaining workflows.

Nice to have

• 4 years of experience in a software product development environment.
• Knowledge of software and deployment test methodologies and automated test tools.
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, testing, and operations.
• Knowledge of Agile development methodologies.
• Software development on both Windows and Linux.
• Experience communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.

Details

• Location: Pune, India.
• Hybrid schedule; employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
• Reports to the Site Reliability Engineering Manager.