SMB Account Manager - Spanish

Overview

Spanish-speaking Account Manager responsible for growing Motive's SMB customer base, the company's largest revenue stream.

What you'll do

• Develop strong executive relationships and a deep understanding of each client's business to identify opportunities for growth and expansion within your SMB customer base.
• Survey prospects to understand pain points within their business and align those needs with the Motive solution.
• Demo Motive software and solutions to fleet managers or larger, more strategic SMB customers.
• Collaborate with your account team (customer success managers, support, product specialists, sales engineers, data analytics, and more) to support and grow your customers.
• Support contract renewals by proactively engaging clients on upcoming renewals, ensuring a smooth process that minimizes churn.
• Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing the best available solutions.
• Effectively plan to meet and exceed ongoing business goals and revenue quotas.
• Develop a deep understanding of the technology platform and operations, using that understanding and market input to bring back iterations to the business.
• Constantly study and deepen understanding of market trends to enable consultative insight.

What you'll need

• Proficiency in both English and Spanish (written and verbal).
• 2+ years of relevant or transferable work experience (after a higher education degree).
• Strong end-to-end ownership attitude, from identifying opportunities and running demos to involving partner teams and closing deals.
• Leadership and/or management experience, with the ability to influence both internal stakeholders and key decision makers externally.
• Strong ability to build rapport with executive decision-makers, influencing outcomes through an understanding of the customer's business and the unique solutions Motive can deliver.
• Strong interpersonal skills, strong technical aptitude, high attention to detail, and a natural ability to convey and relate ideas to others.
• International exposure to US customers and culture.
• Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations.

Details

• Location: Remote - Islamabad and Lahore.
• Quota-driven, fast-paced environment with changing processes.
• Some interviews or new-hire training sessions may be held in person at one of Motive's global offices.