Mid-Market Account Manager

Overview

Fieldwire's Account Management Team manages its largest and most strategic customer relationships, owning both retention and growth of those accounts and providing consistent, white-glove service.

What you'll do

• Manage all contract renewals and lead negotiations with customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with the Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

What you'll need

• 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Metrics driven mindset
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented

Nice to have

• 1+ year of outside sales experience
• Cold-calling experience
• B2B transactional experience
• SaaS environment experience
• Construction/real estate experience
• Experience with Salesforce.com

Details

• Fully remote within the United States
• Estimated base salary: $85,000 - $91,000 (US), plus a compensation variable bonus of up to $39,000
• Actual offer depends on skills, qualifications and experience