Software Engineer II (Development & Testing)

Overview

Develop and maintain secure, reliable, and scalable endpoint management agents across Windows, macOS, Linux, and mobile platforms. Own software features through design, development, testing, deployment, and production support while building automated validation alongside feature development.

What you'll do

• Design and implement new features for endpoint agents across Windows, macOS, Linux, and mobile platforms.
• Develop software components supporting monitoring, automation, patching, inventory collection, remote actions, scripting, and device management.
• Write clean, maintainable, and well-tested code.
• Own features throughout the entire lifecycle from design and implementation through testing, deployment, and production support.
• Build automated tests and validation frameworks alongside feature development.
• Develop automated coverage for functional, integration, regression, resiliency, and system-level scenarios.
• Improve software quality through testability, diagnostics, telemetry, and automation.
• Investigate customer-reported issues and production escalations.
• Perform root-cause analysis and implement preventative solutions to avoid future recurrence.
• Reproduce complex issues across diverse operating system and endpoint environments.
• Improve agent stability, performance, scalability, security, and reliability.
• Develop integrations with operating system management, security frameworks, and device management APIs.
• Build telemetry and diagnostics capabilities that improve product supportability and troubleshooting.
• Collaborate with Product, Support, Cloud Platform, Security, and Engineering teams to deliver customer-focused solutions.
• Participate in design discussions, code reviews, architecture reviews, and sprint planning activities.
• Utilize AI-assisted development and testing tools to accelerate engineering productivity and improve software quality.
• Build secure, scalable, and high-quality endpoint software and improve the reliability, performance, security, and maintainability of endpoint agents.
• Rapidly diagnose issues and implement long-term corrective solutions.
• Continuously grow expertise in operating systems, endpoint management, systems programming, and modern software development practices.

What you'll need

• 3+ years of software engineering experience developing system software, endpoint software, platform services, or related applications.
• Strong proficiency in C# and .NET, including experience building production-grade applications and services.
• Experience building automated tests and validation capabilities as part of the software development lifecycle.
• Experience developing automated test frameworks and validation tooling using technologies such as xUnit, NUnit, MSTest, Selenium, Playwright or similar testing frameworks.
• Experience with Windows system programming concepts such as Win32 APIs, Windows Services, WMI, Registry operations, process management, threading, security models, or related operating system capabilities.
• Strong knowledge of operating system fundamentals, including processes and threads, filesystems, networking, services and daemons, security models, privilege management, and performance and resource utilization.
• Strong troubleshooting, debugging, and root-cause analysis skills.
• Experience developing software that interacts with operating system services, APIs, or management frameworks.
• Understanding of software quality engineering principles, test automation, and CI/CD practices.
• Experience using AI-assisted development tools such as coding assistants, code generation tools, or intelligent debugging solutions.

Nice to have

• Experience with RMM, UEM, EDR, XDR, endpoint security, or device management products.
• Knowledge of C, C++, Rust, or Go.
• Experience with Microsoft Intune, Apple MDM, Android Enterprise, or Linux management platforms.
• Knowledge of PowerShell, Bash, Python, AppleScript, or other scripting technologies.
• Experience building test frameworks, automation libraries, or system-level validation tooling.
• Experience working with virtualization, containerization, or automated device provisioning environments.
• Familiarity with endpoint telemetry, diagnostics, observability, and monitoring systems.

Details

• Location: Pune, India.
• Collaborate across Product, Support, Cloud Platform, Security, and Engineering teams.