Software Engineer (L2) Messaging Channels Team

Overview

Software Engineer (L2) on the Messaging Channels team, building connectivity, compliance and rich messaging features that enable new messaging channels and growth of existing ones such as WhatsApp, RCS and Facebook Messenger.

What you'll do

• Design, develop, and maintain high-performance REST APIs and backend microservices using Java and Go.
• Build and enhance rich messaging features, managing high-throughput message routing and delivery pipelines.
• Deploy and support backend services in AWS (open to Azure/GCP experience), prioritizing system reliability, low latency, and fault tolerance.
• Integrate AI-assisted development tools (e.g., Claude, Copilot) into your daily workflow to accelerate output and elevate code quality.
• Support team on-call rotations to maintain high availability and operational excellence for critical communications services.
• Partner asynchronously across distributed engineering teams using clear technical written and verbal communication.

What you'll need

• 3+ years of hands-on software development experience building backend services in Java or Go.
• Experience designing and building production RESTful APIs as a core part of your day-to-day role.
• Experience operating distributed systems on top of cloud infrastructure (AWS preferred, or equivalent experience with Azure/GCP).
• Hands-on use of AI development tools (e.g. Claude, Copilot) to streamline coding, debugging or documentation.
• Strong written and verbal technical communication skills.
• Ability to participate in on-call rotation (includes weekends and holidays).

Nice to have

• Experience with NoSQL datastores (e.g. DynamoDB).
• Experience with message queuing (e.g. Simple Queue Service).
• Experience deploying and supporting containerized applications in Kubernetes.
• Prior experience with telecom or rich messaging platforms (RCS, SMS/MMS, OTT messaging).

Details

• Remote role based in the USA.
• May be required to travel occasionally for project or team in-person meetings.
• May be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
• Ability to participate in on-call rotation, including weekends and holidays.
• Employment type not stated.
• Salary ranges vary by location: Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. $116,960 to $175,440; New York, New Jersey, Washington State, or California (outside SF Bay area) $123,760 to $185,640; San Francisco Bay area $137,520 to $171,900.
• May be eligible for equity and corporate bonus plans.
• Applications intended to be accepted until 12/15/2026.