Software Engineering Manager (Retail Core Operation & Payments Technology)

Overview

Lead global Banking Operations Technology engineering teams focused on transforming Retail Core Operations and Consumer Operations, including claims management, customer interaction digitization and operational excellence on high-volume, customer-facing platforms.

What you'll do

• Lead large-scale transformation across Retail Core Operations, including modernization of check, cash, print, and servicing technologies.
• Develop and execute technology strategy, operating models, and roadmaps aligned with enterprise goals and business priorities.
• Drive and lead changes in an organization with Wells Fargo's size, scale and complexity.
• Own applications end to end with global responsibility for the apps you own.
• Build and retain high-performing global engineering teams, fostering a culture of innovation, inclusion, and delivery excellence.
• Identify and recommend opportunities for escalated resolution of technology roadblocks including code, build and deployment, while managing the overall software development cycle and security standards.
• Drive legacy modernization and cloud migration initiatives, with hands-on leadership in Java/.NET and cloud-native architectures.
• Champion GenAI and cognitive automation to enhance customer experience and operational efficiency.
• Ensure architectural alignment across infrastructure, application development, and data platforms.
• Collaborate with Product Owners and business leaders to transition to a product-centric delivery model.
• Oversee vendor relationships and global partnerships, ensuring roadmap alignment and delivery accountability.
• Promote agile and DevSecOps practices, enabling scalable and secure engineering workflows.
• Translate complex technical concepts for business stakeholders and influence senior executive decision-making.
• Lead strategic planning across finance, resource allocation, and risk management.

What you'll need

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 2+ years of leadership experience in technology leadership in consumer operations/payments.
• 5+ years of management experience in technology.
• Strong planning (finance, resource, strategy, business), decision-making, and prioritization skills.

Nice to have

• Experience leading global teams and mentoring managers.
• Proven track record in application modernization and cloud transformation.
• Strong background in API integration, messaging, and web services.
• Familiarity with AI/ML and GenAI (LLM) capabilities.
• Scaled Agile Framework (SAFe) experience.
• Strong communication skills across technical and executive levels.
• Proven leadership in GenAI initiatives, including integration of large language models (LLMs) into enterprise applications.
• Certification in Google/Azure Cloud, AWS Associate level / Pivotal Cloud Foundry (PCF) developer, Container and Kubernetes experience.
• Experience in application modernization, transforming legacy systems into cloud-native architectures.
• Strategic technology leadership with a focus on aligning engineering roadmaps to business outcomes and enterprise transformation goals.

Details

• Location: Bengaluru, India.
• Job posting end date: 12 Nov 2026.