Solution Architect - MFP/AP

Overview

Lead the design and delivery of o9 solutions for retail planning customers across industries and geographies, addressing deep operations and supply chain problems.

What you'll do

• Demonstrate knowledge of industry best practices, business processes, o9’s solutions, technical architecture and value proposition.
• Lead the complete project lifecycle from design to delivery of o9’s solutions.
• Lead workshops with functional and business owners to understand customer requirements and document them.
• Map business requirements into o9’s platform and create a clear, phased, achievable blueprint.
• Work with experts to configure solutions according to the design.
• Institute a rigorous performance monitoring process.
• Resolve customer issues and coordinate defect tracking, analysis and resolution.
• Plan, develop and deliver Super User and End User training for a global user base.
• Improve internal processes and product features based on customer feedback by interfacing with development and operations teams.
• Support customer demonstrations.
• Mentor and guide junior members.

What you'll need

• At least 6+ years of experience implementing planning applications for the Retail Industry.
• Hands-on experience implementing solutions for one or more key retail planning processes: Merchandise Financial Planning, Assortment Planning, Allocations, Replenishment and Retail Forecasting.
• Deep experience in the end-to-end implementation lifecycle, including blueprinting, configuration, testing and go-live.
• Proficiency using Microsoft Excel and PowerPoint for analysis and presentation.
• Ability to lead by example and demonstrate proficiency in both product and domain.
• Ability to listen patiently and clearly articulate viewpoints to manage and deliver to customer expectations, even under pressure.
• Ability to analyze and process large amounts of data and use intuition to prioritize and focus on the highest-value opportunities or biggest risks.
• Ability to simplify complexity.

Nice to have

• Knowledge and training in databases such as SQL Server and MySQL, and skills in one or more languages such as SQL, MDX, T-SQL or similar.
• Certifications in retail planning, supply chain planning or TOGAF.

Details

• Location: Bangalore, Karnataka, India.