Solution Engineer

Overview

Support client onboarding and implementation of Corpay Cross-Border digital payment and FX solutions. The role focuses on technical integrations, troubleshooting, stakeholder collaboration and process improvement, primarily supporting North American clients.

What you'll do

• Support technical implementations from onboarding through testing, certification, go-live and post-launch support.
• Help clients integrate using REST APIs, file uploads, SFTP, ERP and other payment capabilities.
• Investigate API, file, workflow, configuration and integration issues using technical data and diagnostic tools.
• Collaborate with Technical Sales, Product, Engineering, Support and other teams to resolve technical blockers.
• Document implementation activities, troubleshooting findings, project updates and recommended solutions.
• Support special projects, product testing, automation and continuous process improvement.

What you'll need

• 3–5 years of experience in Solutions Engineering, Technical Sales, implementation consulting, technical support or a comparable client-facing technical role.
• Hands-on experience with REST APIs, file-based integrations, SFTP and/or ERP solutions.
• Strong troubleshooting, analytical and problem-solving skills.
• Ability to explain technical concepts to technical and non-technical stakeholders.
• Ability to manage multiple priorities and own assigned deliverables.
• Strong organisational skills with attention to timelines, quality and communication.

Nice to have

• Experience with Postman, SQL, Kibana, SEQ, Jira, Confluence or equivalent tools.
• Experience in payments, fintech, banking or financial services.
• Experience supporting North American clients or working across US time zones.
• Exposure to Microsoft Power Automate or equivalent workflow automation tools.

Details

• Location: Chennai, India.
• Primarily remote, with initial and occasional attendance at the Chennai office.
• Working hours aligned to the US Eastern Time timezone.