Solutions Architect

Overview

Lead discovery workshops and design Adobe-centred solution roadmaps and business cases for enterprise clients, acting as a trusted advisor rather than a hands-on implementer.

What you'll do

• Facilitate executive and stakeholder discovery workshops
• Assess technology maturity, organizational challenges, and capability gaps
• Identify opportunities across content supply chain, customer data, personalization, and journey orchestration
• Translate technical findings into clear business value and actionable recommendations
• Develop strategic roadmaps that maximize value realization and support business objectives
• Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems
• Create compelling presentations, architectural diagrams, integration concepts, and business cases
• Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration
• Collaborate with Adobe sellers, account leaders, and technical SMEs
• Support business development through solution positioning and technical storytelling
• Help identify Adobe licensing and growth opportunities
• Advise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AI
• Create reusable frameworks, business case models, and discovery approaches that scale across engagements

What you'll need

• Experience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadership
• Proven background leading discovery workshops and executive stakeholder conversations
• Experience building business cases, ROI models, and transformation roadmaps
• Deep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platforms
• Experience partnering closely with sales organizations and account teams
• Experience with multiple Adobe solutions and adjacent technologies, including Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Manager Assets (AEM Assets), Workfront, and GenStudio
• Experience with customer data, identity, personalization, and analytics platforms

Nice to have

• Traits that stand out: strategic thinker, exceptional communicator, executive presence, collaborative leader, business-first mindset, naturally curious about emerging technology and AI

Details

• Location: USA - Remote - New York
• Employees living within commutable distance of a hub office (Chicago, metro Detroit, Los Angeles, New York City) are required to work from the office three days per week (two days for Los Angeles); others may be designated remote depending on role and business needs
• Full time, permanent
• Annual salary range: $113,000 - $160,000