Solutions Consultant - Central/East

Overview

Serve as a Solutions Consultant in Professional Services Delivery, advising customers on business process optimization and designing SaaS, automation, and AI-enabled solutions. Lead concurrent projects from discovery through delivery while partnering with account teams on customer growth opportunities.

What you'll do

• Advise customers and cross-functional peers on workflow modernization and best practices.
• Design and implement strategic Smartsheet solutions that support organizational change.
• Lead discovery sessions and design custom automation and AI-enabled solutions.
• Prototype and iteratively build solutions using customer feedback.
• Conduct internal quality testing and facilitate user acceptance testing.
• Own project timelines, deliverables, scope, budgets, risks, and customer outcomes.
• Identify expansion opportunities and collaborate with Sales on account strategy.

What you'll need

• 4–5 years of relevant management or technology consulting experience.
• Experience configuring and implementing web-based SaaS applications.
• Experience with change management and business process optimization.
• Experience with Agile project management methodologies.
• Strong verbal and written communication skills for technical and non-technical audiences.
• Ability to work effectively in teams and adapt to changing customer needs and technologies.
• Ability to travel periodically up to 40%.

Details

• Remote eligible from the Eastern region of the United States where Smartsheet is registered.
• Full-time employee benefits are stated in the source.
• US base salary: $92,500–$126,250 USD yearly, plus a market-competitive incentive opportunity.