Solutions Consultant - West

Overview

Serve as a strategic Solutions Consultant in Professional Services Delivery, designing and implementing automation- and AI-enabled solutions that address customer business challenges. Lead concurrent consulting projects while partnering with account teams on customer growth opportunities.

What you'll do

• Advise customers and cross-functional peers on workflow modernization and best practices.
• Lead discovery sessions and design solutions using Smartsheet capabilities, automation, and AI.
• Develop solutions through prototyping, iterative sprints, and customer feedback.
• Conduct internal quality testing and facilitate user acceptance testing.
• Own project timelines, deliverables, scope, budgets, and risk mitigation.
• Identify expansion opportunities and collaborate with Sales on account strategy.
• Track billable utilization, project margins, customer satisfaction, and data accuracy.

What you'll need

• 4–5 years of relevant management or technology consulting experience.
• Experience configuring and implementing web-based SaaS applications.
• Experience with change management and business process optimization.
• Experience with Agile project management methodologies.
• Strong verbal and written communication skills for technical and non-technical audiences.
• Ability to adapt in fast-paced, growth-oriented environments.
• Willingness to travel periodically up to 40%.

Details

• Remote-eligible position for the Eastern region of the United States where Smartsheet is registered.
• US base salary range: $92,500–$126,250 USD yearly.