Solutions Engineer -Turkey

Overview

Solutions Engineer for Turkey / EMEA to serve as the go-to product and technical expert for Alpaca’s enterprise partners across the region.

What you'll do

• Provide technical support and relationship management for enterprise customers in Turkey / EMEA.
• Partner with Sales and Solutions on pre-sales technical discussions, solution design, and API consultations.
• Guide new enterprise customers through API integration, implementation, and onboarding.
• Own end-to-end technical solutions engagement including discovery calls, solution validation, RFPs, security questionnaires, and demos.
• Create solutions support materials and documentation, including Turkish-language collateral when needed.
• Coordinate with local regulators, vendors, and partners in Turkish and relay requirements to global product and engineering.

What you'll need

• 3+ years of experience supporting enterprise/B2B customers in a technical, sales engineering, or solutions engineering role.
• Strong understanding of REST APIs, SDKs, and software integration workflows.
• Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
• Native or business-level Turkish with excellent customer communication skills.
• Business-level English to collaborate with global, cross-functional teams.
• Ability to translate complex technical concepts into simple, understandable terms.

Details

• Work mode: Remote - EMEA.
• Travel within Turkey / EMEA as needed.