Specialist Automation Engineer, CX

Overview

Specialist Automation Engineer (CX) for a cross-functional Scrum team, owning quality across functional and non-functional aspects and leading QA automation and AI-assisted testing.

What you'll do

• Develop and support specific components of an end product as part of a cross-functional Scrum team.
• Support new feature development and provide input to POs, developers, and Devops on system behavior.
• Own product quality across functional and non-functional areas including performance, stability, security, and maintainability.
• Drive continuous improvement and innovate with quality assurance practices.
• Design and execute AI-assisted test strategies (manual, automation, unit, integration, E2E, exploratory) for web and backend.
• Own end-to-end quality of modules and releases to meet standards, reliability, and customer expectations.
• Lead test automation efforts and define and drive QA strategy and deliverables across the team.

What you'll need

• 8–11 years of experience as an Automation QA Engineer.
• Strong experience in test planning and execution for scalable applications.
• Hands-on with Playwright (TypeScript/JavaScript) and Cucumber.
• Ability to architect and scale automation frameworks.
• Experience with AI-driven testing approaches and test management tools (TestLink, Xray).
• Good understanding of Agile (Scrum/Kanban) methodologies.
• Experience with API testing (Postman), SQL, and microservices architecture; familiarity with GitHub Actions and Jenkins CI/CD pipes.

Details

• Works under the NICE-FLEX hybrid model: 2 days from the office and 3 days remote each week.
• Role type: Individual Contributor.