Specialist - Customer Care - Voice 4A

Overview

Spanish Language Specialist role supporting Spanish-speaking customers and clients through customer communication, translation, content review and back-office operations.

What you'll do

• Communicate with Spanish-speaking customers/clients through email, chat, or calls.
• Handle customer queries and provide accurate information in Spanish.
• Translate and review basic documents and business communications from Spanish to English and vice versa.
• Review Spanish-language content for grammar, spelling, and accuracy.
• Coordinate with internal teams to resolve customer or process-related issues.
• Maintain accurate records and prepare reports as required.
• Follow company processes, quality standards, and data-security guidelines.
• Ensure professional and culturally appropriate communication with Spanish-speaking customers.

What you'll need

• Graduate in any discipline.
• Good written and spoken Spanish and English.
• Strong communication and interpersonal skills.
• Basic knowledge of MS Office/Google Workspace.

Nice to have

• Experience in Spanish-language customer support, BPO, translation, content moderation, or international processes.

Details

• Location: Noida, India (Stellar, STPI).
• Work shift: Night.
• Office work mode.