Specialist - F&A - I2C 4B

Overview

Specialist role in Finance & Accounting (I2C) at Genpact, covering client portfolio management, collections and dispute queries, process documentation and internal compliance.

What you'll do

• Complete quality checks as defined and agreed with the client contracts.
• Manage the ITC portfolio and maintain strong customer relations.
• Respond to customer emails related to payment, dispute and collections queries.
• Maintain exception logs for process-related exceptions as and when they occur for knowledge retention.
• Prepare and complete SOPs or process manuals as per client and process requirements.
• Adhere to the internal compliance policy and guidelines established by management in daily operational activities.
• Perform daily internal audit.

What you'll need

• Excellent communication skills.
• Bachelor's in Accounting, Commerce, Economics or Finance, or Master's in Finance.
• Required skills: Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership.
• English language proficiency: Proficient, C2 (required).

Nice to have

• Certifications listed as relevant: Accounts Payable Certification, Certified Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Treasury Professional (CTP), Financial Modelling and Valuation Analyst (CFI).

Details

• Location: Gurgaon, India (Infospace IT Park, Tower 4, Jharsa).
• Work mode: Hybrid.
• Job type: Regular.
• Work shift: Flex Time (India).