Specialist - F&A - I2C 4B

Overview

Specialist role in the Finance and Accounting (F&A) Order-to-Cash (OTC) team, covering cash application, collections and governance of the end-to-end OTC process.

What you'll do

• Oversee timely processing and allocation of customer receipts.
• Ensure accurate posting of ACH, wire transfers, checks, and remittance information.
• Monitor unapplied cash and ensure prompt investigation and resolution.
• Support AR subledger to GL reconciliation processes and month-end close requirements.
• Manage day-to-day Order to Cash process including Customer Master, Order Management, Billing, Collections, Cash Application, and Dispute Management and Reporting.
• Ensure achievement of contractual SLAs, KPIs, and operational targets including quality and productivity.
• Conduct regular governance calls, service reviews, and business updates.
• Produce an action list after meetings with action, ownership and deadlines.
• Provide actionable insights and recommendations to improve cash flow and operational performance.
• Manage sequential liability across the Order-to-Cash process by monitoring upstream and downstream dependencies, driving resolution of process breaks, and collaborating with cross-functional teams.
• Analyze trends across collections, billing accuracy, disputes, customer setup, and cash application metrics.
• Drive data-based decision-making and forecasting.
• Conduct regular performance reviews and career development discussions with documented action plans.
• Guide, mentor, and support OTC associates and analysts.
• Lead Lean Six Sigma initiatives focused on productivity and quality improvement.
• Ensure compliance with SOX, audit requirements, internal controls, and client policies.

What you'll need

• Bachelor's degree in Accounting, Commerce, Economics or Finance, or Master's degree in Finance.
• Certifications listed as relevant include Accounts Payable Certification, Certified Financial Analyst (CFA), Certified Public Accountant (CPA), Certified Treasury Professional (CTP), and Financial Modelling and Valuation Analyst (CFI).
• Required skills: Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Client Relations, Collections Management, Data Literacy, Data Visualization, Deductions Management, Lean Six Sigma (LSS), People Leadership.
• English language proficiency at Upper Intermediate (B2) level, required.

Details

• Location: Noida, India (Stellar, STPI).
• Office work; evening shift.
• Regular, full-time role.