Overview
Specialist role in Finance & Accounting at Marsh McLennan, managing end-to-end cash application for complex accounts in Pune.
What you'll do
- Own end-to-end cash application for complex, high-volume, or strategic client accounts across multiple payment types (wire, ACH, lockbox, cheques).
- Post cash receipts (wire transfers, ACH, cheques, lockbox) accurately in ERP.
- Investigate and resolve aged unapplied cash, short payments, cross-currency and matching exceptions within agreed SLAs.
- Support month-end and quarter-end close activities including AR subledger reconciliation and variance commentary.
- Ensure audit-ready documentation and adherence to SOX, internal controls and standard operating procedures.
- Prepare and review daily/weekly cash application dashboards and aging reports for Manager review.
- Leverage tools such as Power BI, Power Automate, or Excel macros to improve reporting efficiency.
- Act as first point of escalation for junior analysts on posting exceptions, ERP queries, and client-specific complexities.
- Contribute to SOP development, updates, and knowledge base maintenance.
- Train and onboard new team members on SOPs, ERP workflows, and client processes.
- Provide backup coverage and redistribute workload during team member absences to ensure uninterrupted SLA delivery.
- Support Manager in daily queue management and productivity monitoring.
- Step in as the operational lead for the Cash Applications team when the Team Lead or Deputy Manager is unavailable.
- Participate in ERP upgrades, system migrations, and process automation rollouts.
- Collaborate with upstream and downstream teams to resolve interdependencies.
- Participate in process improvement initiatives as directed.
What you'll need
- Any relevant accounting degree.
- 5-8 years of experience in accounting.
- Prior experience in working in similar roles.
Nice to have
- Experience in the insurance, financial services, or professional services sector.
- Prior experience in Order to Cash.
- Prior shared services / GCC experience at MNC scale.
- Exposure to Lean / Six Sigma frameworks for process improvement.
Details
- Location: Pune (Business Bay).
- Hybrid role: working at least three days a week in the office.
Read the full description and apply on the company’s own careers page.