Specialist - Integrated Portfolio Services - Middle Office

Overview

Manage the Middle Office division for Integrated Portfolio Services, supervising the team that supports numerous Fund Management clients and leading staff to deliver services within agreed standards.

What you'll do

• Lead and grow a team of 100+ partners serving global clients, creating a culture of ownership, excellence, engagement and collaboration.
• Coach managers and staff, set clear expectations and establish development plans, supporting career development and internal and global mobility.
• Conduct the performance management process, identify training and development needs, and establish performance standards for the division/unit.
• Make staffing decisions, align staffing, capacity, skills and leadership coverage with business priorities, and ensure resources are available to accomplish priorities.
• Act as key decision-maker for the divisional salary review process and provide leadership input to other key people decisions.
• Participate in developing the division strategic plan, set goals and priorities, and follow through to ensure objectives are met.
• Develop the unit budget and manage divisional expenses.
• Identify, assess, monitor and control operational and business risks, addressing issues early to maintain quality and efficiency.
• Ensure robust controls, business continuity planning and testing are in place and operating effectively.
• Ensure compliance with applicable laws, regulations, corporate policies, local standards and service agreements.
• Promptly own, remediate and escalate risk issues, supported by sustainable corrective actions and transparent reporting.
• Support audit, compliance and governance requirements through accurate documentation, evidence and management oversight.
• Oversee service delivery across clients and geographies, set clear service standards, governance and accountability.
• Resolve complex escalations through coordinated action and clear communication with internal and external stakeholders.
• Lead complex, cross-functional transformation initiatives, using data and operational insights to simplify processes and improve productivity and service quality.
• Partner with technology, change and business teams to shape and execute transformation priorities, including automation.
• Drive continuous improvement, automation and best-practice adoption; deliver services and migrations within agreed quality and timeliness standards.
• Maintain complete, current BPTRM documentation and approvals.
• Track incidents and errors, strengthen controls and embed lessons learned.
• Coordinate globally to ensure consistent client delivery, transitions and shared services.
• Advise senior leadership on Hedge Fund Administration strategy and performance.

What you'll need

• Bachelor's degree with emphasis in Finance or Accounting.
• Minimum 17 years of work experience in the financial services industry, with at least 10+ years in a Middle Office background.
• Extensive experience across middle-office and/or back-office functions, with a solid understanding of the full transaction lifecycle and operational dependencies.
• Strong analytical, numerical and reasoning skills, capable of dissecting complex workflows and identifying opportunities for simplification, automation and control improvement.
• Demonstrated ability to lead cross-functional projects in a global context, with sensitivity to organizational change, regional dynamics and stakeholder needs.
• Comfortable working across business, technology and control teams, with strong communication and relationship-building skills.
• Proven ability to translate abstract problems into structured solutions and present insights to both technical and non-technical audiences.
• Strong knowledge of the financial markets, instruments and back office functions.
• Ability to communicate the big picture while working with close attention to detail and accuracy.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• Excellent spoken and written English and the ability to write business correspondence.
• Time management and delegation skills; self-starter able to function independently in a fast-paced, dynamic and demanding environment.
• Ability to mentor through confidence and approachability, and to promote teamwork through creative solutions.
• Demonstrated high ethical standards.

Nice to have

• Master's degree.
• Preferably, experience managing a span of 70+ people at a VP or SVP band.
• Good understanding of trade economics related to various financial product transactions.
• Experience with Hedge Funds, Custody, Investment Management and/or Financial Services strongly preferred.

Details

• Location: Bangalore, India.
• Should be flexible for shifts and extended working hours.
• Employees are required to comply with the regulatory regime in which Northern Trust operates.