Specialist — Supplier Enablement & Transaction Monitoring (SAP Ariba Network)

Overview

Specialist responsible for supplier enablement and daily transaction monitoring on SAP Ariba Network for the GSC India Indirect Procurement team.

What you'll do

• Triaging and resolving supplier queries via the centralised GSC India supplier communication inbox.
• Coordinate with country contacts for language-specific supplier queries.
• Invite, onboard, and support suppliers through Ariba Network registration and configuration.
• Maintain supplier portal content on Ariba Network in English and core European languages.
• Monitor PO transmission and order confirmation status daily and follow up on failed/blocked/delayed/unconfirmed transactions.
• Track and close open transaction issues in a shared monitoring log and escalate recurring/systemic issues.

What you'll need

• 2-4 years of experience in supplier management, procurement operations, accounts payable, shared services, or vendor support.
• Solid understanding of SAP Ariba Network supplier registration, PO/invoice processes, order confirmation, and portal navigation.
• Hands-on SAP Ariba Network supplier-facing experience (required).
• Professional written and verbal communication skills in English.
• High attention to detail to identify transaction anomalies and follow through to resolution.
• Comfort managing a shared inbox, a monitoring log, and an onboarding tracker.

Details

• Work with country procurement teams across Europe and internal Accounts Payable teams.
• Provide weekly transaction monitoring reports and weekly onboarding progress/adoption-rate updates.