Specialist - T&S - Training Quality & Policy 4A

Overview

Specialist role in Trust and Safety (T&S) Training Quality and Policy, focused on content creation, content strategy and quality management.

What you'll do

• Create, edit, and publish high-quality content across websites, blogs, and social media platforms to maintain consistent brand voice.
• Develop and implement content strategies aimed at driving user engagement and achieving business objectives.
• Manage content calendars and workflows to ensure timely and accurate delivery of all digital content.
• Conduct regular content audits, analyze performance metrics, and recommend optimizations for improved effectiveness.
• Collaborate with cross-functional teams to ensure content aligns with brand messaging, marketing initiatives, and audience needs.
• Maintain up-to-date knowledge of industry trends and best practices to enhance content relevance and engagement.
• Support continuous improvement by providing insights and feedback on content performance and user engagement.

What you'll need

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, or Masters - Business Analytics.
• Certified Compliance Officer (CCO) - Vskills.
• Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP).
• Required skills: Client Relations, Commercial Excellence, Conceptual Design, Content Management, Content Strategy, Critical Thinking, Customer Service, Data Analytics, Data Consulting, Data Management, Data Science, Digital Content Creation, Lean Six Sigma (LSS), People Leadership, Quality Assurance (QA), Quality Management, Risk Management, Stakeholder Management, Statistical Models, Strategic Planning, Trust and Safety.
• Language: English (Required), Advanced - C1.

Details

• Location: 1401-GIPL:Assotech Business Cresterra, Plot 22, Sec 135, Noida.
• Job type: Regular.
• Shift: Night Job (India).
• Remote type: Office Work.