Sr AI Engineer, Agentic AI Solutions

Overview

Sr AI Engineer to lead architecture, design, and development of enterprise-scale agentic AI solutions across voice, email, chat, and digital channels.

What you'll do

• Architect and develop agentic AI solutions, frameworks, and reusable components.
• Design and deploy AI agents for agentic voice, agentic email, and agent assist/operations use cases.
• Build cloud-native AI solutions using AWS and Azure technologies.
• Implement LLM capabilities including RAG, tool calling, memory, and multi-agent workflows.
• Integrate AI agents with enterprise platforms such as Salesforce, SAP, Genesys, ServiceNow, and data platforms.
• Establish governance, observability, monitoring, security, and responsible AI practices.
• Lead technical design reviews and mentor AI engineering teams.

What you'll need

• 7+ years of software engineering experience.
• 3+ years hands-on experience building GenAI and agentic AI solutions.
• Strong expertise in Python.
• Experience with AWS and/or Azure cloud platforms.
• Experience with tools such as Bedrock, Azure OpenAI, LangChain/LangGraph, Semantic Kernel, or AutoGen.
• Experience with vector databases, RAG, and AI evaluation frameworks.
• Experience with CI/CD, DevOps, and cloud-native architecture.

Details

• Work hours: 1 PM to 10 PM IST.
• Location: Bangalore, India.