Sr Associate- Secure Data Exchange Services

Overview

Senior Associate Secure Data Exchange Engineer supporting and advancing Amgen’s Secure Data Exchange Services, including MOVEit Secure File Transfer (SFTP) and Trusted eShare secure collaboration platforms.

What you'll do

• Maintain availability, reliability, and operational health of secure data exchange platforms (MOVEit and Trusted eShare).
• Execute IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management.
• Monitor platform health, troubleshoot production issues, and coordinate timely resolution with internal teams and vendors.
• Support platform configuration, upgrades, deployments, and implementation of new capabilities.
• Design and improve secure data exchange solutions and automate repetitive operational tasks using scripting.
• Analyze platform events, audit logs, and operational metrics to identify security risks, improvements, and optimization opportunities.

What you'll need

• 5 to 9 years of experience with a Bachelor’s degree.
• Knowledge of Trusted eShare or similar enterprise secure collaboration platforms.
• Good understanding of secure file transfer technologies including SFTP, FTP, SSH, HTTPS, APIs, and related protocols.
• Experience with Microsoft 365 services including SharePoint Online, OneDrive, and Microsoft Teams.
• Good understanding of Linux and Windows operating systems.
• Familiarity with authentication and authorization concepts including SSO, MFA, OAuth, and certificate-based authentication.
• Strong analytical and troubleshooting skills.

Details

• Reporting line: Manager, Secure Data Exchange Services.