Overview
Senior Quality Analyst in IFF's Global Business Services team in Hyderabad, India, focused on audit, compliance and process quality across the company's shared services.
What you'll do
- Perform quality audits and transaction reviews to ensure compliance with SOPs, policies, and controls.
- Identify process gaps, defects, and improvement opportunities to enhance operational effectiveness.
- Analyze quality trends and prepare reports, dashboards, and audit documentation.
- Conduct RCA and support CAPA implementation to prevent recurring issues.
- Collaborate with stakeholders to improve quality, reduce risks, and drive process excellence.
What you'll need
- Bachelor's degree in Commerce, Finance, Business Administration, or a related discipline.
- 8+ years of experience in Quality Assurance, Process Excellence, Audit, Compliance, or Continuous Improvement.
- Strong knowledge of quality frameworks, controls, risk management, and compliance requirements.
- Experience in RCA, CAPA management, defect analysis, and quality reporting.
- Excellent analytical, communication, and stakeholder management skills.
Nice to have
- Certification in Six Sigma, Lean, FMEA, Quality Management, or Process Excellence methodologies.
- Hands-on experience with Power BI dashboards, data visualization, and trend analysis.
- Exposure to Shared Services, Finance Operations, Procurement, or GBS environments.
- Knowledge of continuous improvement methodologies such as PDCA, DMAIC, and Kaizen.
- Proven track record of driving automation, standardization, and operational excellence initiatives.
Details
- Location: Hyderabad, India.
- Work mode: Hybrid.
- The position is part of the Food Ingredient business unit, which IFF has announced it intends to sell to CVC Capital Partners; the sale is expected to close in the first half of 2027, and the role will transition with that business unit.
Read the full description and apply on the company’s own careers page.