Staff AI Engineer, Payments Intelligence

Overview

Staff AI Engineer for Payments Intelligence, leading the technical direction and building production AI-agent systems for smarter payment experiences.

What you'll do

• Architect and build production AI-agent systems (AIDA and NOVA) for Payments Intelligence.
• Define how LLMs and agentic AI are applied to real payment problems.
• Design multi-step production agents with tool use, orchestration, memory, and RAG for reliability and low latency.
• Build conversational and multilingual customer experiences across channels and languages.
• Establish evaluation, safety, and guardrails using rigorous evaluation and observability.
• Architect client intelligence systems that turn payment data into merchant insight.
• Automate AI Ops and support workflows and mentor engineers while partnering cross-functionally.

What you'll need

• 8+ years of experience (minimum qualification: extensive software engineering experience).
• Deep expertise in agentic systems including multi-step agents, tool use, orchestration, memory, and RAG.
• Strong LLM application skills including prompt engineering, evaluation, and guardrails.
• Strong Python for AI/ML and backend engineering in Go and/or Kotlin.
• Model serving and LLM inference experience with cloud infrastructure (AWS or similar).
• Evaluation and observability hands-on with tools such as LangFuse, LangSmith, Braintrust, or MLflow.
• Advanced English proficiency, written and spoken.

Details

• Work mode: Remote; employment type: Full Time; role level: Individual Contributor.
• Location: Europe.