Strategic Research Coordinator

Overview

Strategic Research Coordinator for the Client Service (Strategic Research) team in Mumbai.

What you'll do

• Schedule telephone consultations for client service teams.
• Coordinate with advisors to obtain responses, availability, and confirm consultation times.
• Leave messages and follow up with advisors to expedite scheduling for projects.
• Maintain an updated status of client telephone consultations.
• Update advisors’ profiles as needed and qualify advisors via questionnaire for consultation fit.
• Support project managers by managing multiple work streams to organize client requests and track progress.
• Assist with ad-hoc requests.

What you'll need

• Bachelor’s degree.
• 1-3 years of previous work experience in a high-call volume environment.
• Exceptional organizational skills with attention to detail.
• Ability to prioritize, multi-task, and work under tight deadlines.
• Flexibility to work long and unpredictable hours.
• Proficiency in MS-Office, Outlook, and Google Suite.
• Ability to communicate effectively verbally and textually.

Details

• Location: Mumbai, Maharashtra, India.