Supply Chain Operations Specialist

Overview

Accenture is seeking a Supply Chain Operations Specialist to execute demand planning activities and support IBP processes, focused on accurate forecasting, data analysis, and collaboration with internal teams to ensure planning efficiency.

What you'll do

• Support the end-to-end demand planning process by preparing statistical forecasts, validating historical data, and ensuring accuracy of demand signals.
• Assist in consolidating inputs from sales, marketing, and supply chain teams to create a reliable forecast baseline.
• Utilize advanced planning tools (e.g., SAP IBP, O9) to maintain and update forecasts.
• Conduct variance analysis to identify gaps between actuals and forecasts, highlight trends, and provide actionable insights to improve forecast accuracy.
• Support scenario planning for promotional events or new product launches.
• Maintain planning-related master data (product codes, customer hierarchies, location details) and ensure timely updates across systems.
• Develop and refresh dashboards and reports using tools like Power BI or Tableau to provide visibility into forecast performance, inventory levels, and key KPIs.
• Assist in the monthly S&OP cycle by preparing pre-meeting data packs, updating scenario models, and tracking action items.
• Ensure timely communication of forecast changes and support alignment between demand, supply, and finance teams.
• Monitor inventory levels and safety stock parameters, providing inputs for replenishment planning.
• Support analysis of stock-outs, excess inventory, and service level performance to recommend corrective actions.
• Identify forecast deviations and demand-supply mismatches through exception reports and perform root-cause analysis for significant variances.
• Escalate issues to Associate Manager or Manager for resolution.
• Work closely with Sales, Marketing, Finance, and Supply Chain teams to gather inputs, validate assumptions, and ensure alignment of demand plans with business objectives.

What you'll need

• Any graduation; bachelor's degree in supply chain, operations, or related field.
• 7-11 years of experience managing global demand planning or integrated business planning (IBP) functions in Retail, CPG, or similar industries.
• Working knowledge of statistical forecasting and demand modeling.
• Hands-on experience with planning tools (SAP APO, Kinaxis, O9, etc.).
• Exposure to planning processes (S&OP, IBP) and tools (SAP, Kinaxis, O9).
• Familiarity with planning tools (SAP, Kinaxis, O9).
• Understanding of inventory concepts like inventory optimization and replenishment algorithms.
• Ability to collaborate across functions and resolve operational issues.
• Strong analytical and quantitative skills; ability to interpret complex data and translate into actionable insights.
• Excellent project management and stakeholder engagement skills.
• Solid multi-phase project management skills.
• Exceptional communication skills for cross-functional and executive-level interactions.
• Proven ability to build, manage and foster a team-oriented environment.

Nice to have

• MBA or post-graduate degree.
• Awareness of automation tools (UiPath, Alteryx).
• Language skills in Korean, Chinese, or Japanese.
• Ability to drive innovation and continuous improvement in planning processes.

Details

• Location: Mumbai.