Supply Chain Specialist 1

Overview

Support end-to-end repair supply chain operations covering warehouse coordination, manufacturer repairs, international logistics, customs clearance, inventory control and MIS reporting, applying analytics and automation to improve visibility and decision-making.

What you'll do

• Arrange faulty-unit shipments from warehouses to manufacturers and provide complete shipment advice.
• Coordinate warehouses, logistics providers and manufacturers for timely movement and customs clearance.
• Resolve short, partial, missing, damaged or delayed shipment cases.
• Monitor stock availability, faulty inventory, pending actions and ageing exceptions.
• Monitor repair status, weekly manufacturer reports, ageing units and repair turnaround time (TAT).
• Arrange return shipments of repaired units and provide arrival information to the receiving warehouse.
• Support customs clearance and resolve shipment discrepancies at origin and destination.
• Reconcile manufacturer-held stock against internal repair and inventory records.
• Maintain accurate shipment, repair, inventory and import/export documentation.
• Prepare KPI and management reports covering TAT, ageing repairs, stock, shipment status and exceptions.
• Perform routine inventory reconciliation and keep operational trackers complete and current.
• Support review and submission of supplier, repair, freight and related operational invoices.
• Manage enquiries with warehouses, manufacturers, freight forwarders, customs brokers and internal teams.
• Escalate significant delays, inventory discrepancies and clearance issues with clear supporting information.
• Analyze recurring repair, shipment and inventory issues; support root-cause analysis and corrective actions.
• Manage multiple priorities and follow up on overdue actions through closure.
• Use Power BI, Power Query, SQL, advanced Excel and Power Automate for analysis, dashboards, reconciliation and automated reporting.
• Use approved AI tools to identify trends and exceptions, summarise data, support root-cause analysis and simplify repetitive operational work.

What you'll need

• Full-time MBA from a reputed business school.
• 1-2 years of supply-chain experience, with knowledge of logistics, warehouse, repair/RMA, inventory and operational analytics.
• Understanding of international shipping, import/export documentation and customs clearance.
• Strong data analysis, reconciliation, MIS and management reporting capability.
• Skills in Power BI, Power Query, SQL, advanced Excel and Power Automate.
• Ability to use Generative AI and automation responsibly for analysis, reporting and process improvement.
• Strong problem-solving, attention to detail, communication and stakeholder coordination skills.

Nice to have

• 1-2 years of supply-chain experience.
• International business/trade exposure.

Details

• Location: India.
• Work mode: Remote, within the location specified in the job posting; candidates must reside in and be authorized to work in that location.