Overview
Support Engineer (Dublin, Georgia) serving as an engineer-in-training to become a Key Account Manager. You’ll provide technical support to customer accounts in papermaking and related process areas.
What you'll do
- Develop and maintain relationships with mill leadership, operations, maintenance, and procurement stakeholders.
- Provide technical expertise on papermaking processes, wet-end chemistry, retention and drainage programs, process water systems, and production optimization.
- Conduct routine plant visits, system audits, and performance evaluations.
- Deliver value-based recommendations to improve machine efficiency, sheet quality, production rates, and operating costs.
- Help identify opportunities to expand chemical programs and increase share of wallet in existing accounts.
- Support quarterly business reviews and presentation of performance metrics to customers.
- Partner with internal technical specialists and laboratory resources to implement customer solutions.
What you'll need
- Experience level for the role is not stated in the provided text.
- Must-have qualifications are not explicitly listed in the provided text.
- Technical expertise areas include papermaking processes and wet-end chemistry.
- Responsibilities include conducting plant visits and system audits.
- Role includes supporting customer performance metric reviews.
- Revenue, profitability, and retention objectives are part of the role responsibilities.
Details
- Work location: United States of America, Georgia (Remote).
Read the full description and apply on the company’s own careers page.
